What language is the calendar in?
The calendar’s text is in English.
What size is it, and how do I hang it?
The square calendar measures 21 × 21 cm (approx. 8.3 × 8.3 in), includes 12 pages and has a hanging hole for easy wall display.
Where is it made, and how is it packaged?
Designed in Zürich and printed in Germany on Munken Pure natural paper (240 g/m²). Made without plastic and packaged in a protective brown corrugated-cardboard mailer containing recycled material.
Will it arrive before Christmas?
Christmas order deadlines will be confirmed once dispatch dates and shipping options are final. Delivery before Christmas cannot be guaranteed.
Can I return or exchange my calendar?
We do not offer voluntary returns or exchanges for change-of-mind purchases. This does not affect your statutory rights, including any applicable cancellation rights. If your calendar arrives damaged, faulty or incorrect, please contact us.
Which payment methods can I use?
Payment methods will be confirmed when the checkout is connected, before orders open. Payments are not currently being accepted.
Will I receive a tracking number?
Swiss B Mail does not include tracking. International PRIORITY Plus tracking costs CHF 5 extra where available. Available shipping services will be confirmed before orders open.
What about customs and import charges?
European Union
Import VAT and customs or handling charges may apply. Swiss Post lists a EUR 3 charge per declared tariff line for affected postal consumer orders up to EUR 150. From 1 November 2026, it lists additional product identifiers and mandatory sender-paid customs processing (PDDP) for consumer orders to Germany up to EUR 150. It also announces an anticipated additional EU handling fee of approximately EUR 2 per line; the final details remain provisional. IOSS can be used for eligible orders up to EUR 150 to collect destination VAT at checkout, but requires a separate setup.
United Kingdom
For direct consumer sales to Great Britain up to GBP 135, Swiss Post states that the seller must collect and remit applicable UK VAT and arrange the required tax registration. UK orders will only open once the applicable setup is confirmed.
United States
Commercial goods up to USD 2,500 require sender-paid customs processing (PDDP). Swiss Post charges CHF 10 per shipment even if no duty is due. For account billing it also lists a 2% disbursement fee on duties advanced. At our provisional 300 g weight, postage plus the CHF 10 fee starts at CHF 27.50, before any duties or other applicable charges. Additional product information may be required under the rules effective from 22 October 2026.
Customs declarations
International orders require electronic customs data, a precise goods description, the correct value, tariff code and country of production. A calendar sold through this shop is merchandise, not a gift. Final charges and who pays them will be stated before an order can be placed. International checkout remains closed while these arrangements are being finalised.
Information checked on 28 October 2026. See Swiss Post: international postage, EU customs changes, Great Britain and USA.
How can I get in touch?
For questions about the calendar or an order, email hello@myjourneycalendar.com. You can also find us on Instagram at @myjourneycalendar.
